Abandoned cart recovery is one of the highest-leverage automations in e‑com. You can do it with flows in Klaviyo, Shopify, or your email tool. The next step is making sure the flow doesn't silently underperform — and fixing it when it does.
How to automate it
Flow: Trigger on cart abandon (from Shopify or your store). Send a sequence: reminder, maybe a discount, maybe a last-chance. Send to email (and optionally SMS). That's table stakes; Klaviyo and others do it well. Optimise: Test subject lines, timing, and offer. Track recovery rate and revenue per flow. Monitor: When recovery rate drops (e.g. deliverability, creative fatigue, or a broken step), you want to know and fix it before the next board review.
Without hiring for it
You don't need a full-time person. You need: one flow owner (often marketing or growth), a template flow, and a way to notice when it breaks. Monitoring can flag "recovery rate down in last 7 days" and suggest a check (deliverability, link, offer). That's where we fit: we watch the signal and can trigger an audit or a fix so you don't need to remember to check.
How other tools approach it
Klaviyo, Shopify, and email tools are built to run the flow. They're not built to diagnose why recovery rate dropped or to run a corrective action (e.g. fix a link, refresh creative). We monitor those outcomes and link them to causes; when something's off, we can suggest or run the fix so the automation keeps earning.
If you want recovery flows plus monitoring and fix, request early access. See also: Root cause analysis for e‑commerce.