Retention & LTV · DTC

Where revenue leaks
after the first purchase.

Acquisition got harder; LTV has to carry the model. Venti connects what happens post-purchase across your store, CRM, and repeat-purchase signals so you see leaks early — not in a QBR.

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The problem

Sound familiar?

  • Acquisition reports look fine-ish, but repeat rate, time-to-second-purchase, or cohort revenue is soft.
  • Email or CRM says one thing; Shopify says another; nobody owns the full post-purchase story.
  • You keep buying new customers while margin walks out the door after day 30.

Outcome

What you get

  • A connected view of post-purchase behavior and journeys — not siloed campaign reports.
  • Clearer picture of where repeat revenue drops (timing, segment, channel) so fixes are targeted.
  • Decisions and tests logged so you learn what actually moves LTV — not one-off blasts.
Early access

One story across your stack.
Less debate. Faster fixes.

Best fit when HubSpot or comparable CRM plus store data can be connected. Early access; founding pricing for partners.

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